Privacy Policy

Last updated: 2024

At Inanna Beauty Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, purchase products, or interact with our services.

1. Information We Collect

We may collect the following information when you visit our site or place an order:

Personal Identification Information: Name, email address, phone number, and shipping address.
Payment Information: Credit card or other payment details processed securely through third-party services (e.g., Stripe).
Usage Data: IP address, browser type, and other technical data for improving your experience on our site.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Processing: To process and deliver your orders, including sending order confirmations and shipping updates.
Customer Support: To respond to your inquiries, provide customer service, and manage returns or refunds.
Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, or product updates.
Website Improvement: To analyze how our website is used and improve functionality and services.

3. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment information is processed securely through trusted third-party gateways such as Stripe, and we do not store your payment details.

4. Sharing Your Information

We only share your information with third parties where necessary, such as:

Payment Processors: For processing payments securely.
Shipping Providers: To deliver your orders via Royal Mail or other courier services.
Legal Compliance: We may disclose your data to comply with UK laws or respond to legal requests.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, improve site functionality, and offer personalized content. You can adjust your cookie settings in your browser at any time.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct any inaccuracies in your data.
Request deletion of your data, subject to legal obligations.
Opt-out of marketing communications at any time by following the unsubscribe link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies before sharing any personal information.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Inanna Beauty Ltd
Email: contact@inannabeauty.uk
Phone: +447549535125
Address: Unit 26, Chislet Business Park, Canterbury, CT3 4BY, UK